I sure do wonder how these things happen. This is the first time for me. Please, if you receive any odd emails from me (someone received one about weight loss) please do not click on any links or think I sent them. I did not. I thought something was strange when I tried to get into my account and Yahoo was telling me there had been some unusual activity & I needed to change my password. You would think people had better things to do.
Thursday, July 25, 2013
Posted by Shirlee at 9:58 AM
Saturday, July 20, 2013
I have many other things I could write about today other than this company, but I believe it is important to get the word out. The company is Mary Jane's Cross 'N Stitch. They are located in Murphy, Texas. Their website is http://www.maryjanes.com/.
They brag on their website that they have been "Your Mail Order source for Counted Cross Stitch supplies since 1977." I find it extremely hard to believe that this company could have stayed in business for 6 months.
On April 13 of this year, I sent an order to Mary Jane's for some chenille trim & a button. I received an automated "thank you for your order." As of April 27, I had not received my order. I wrote an email asking for the status. No response. On April 30 I once again sent an email asking for the status of my order. Again I received no response. I even tried contacting them twice via their website form. No response.
On May 3, I once again wrote to ask the status of my order, informing them that I had already sent them 2 emails & 2 website form requests for an update without a response. They actually responded to this email 3 days later on May 6. They told me they were waiting for a couple of the trims & the button. They informed me that these items were due to arrive that week & they would ship them to me as soon as they received them.
On May 17 my order had still not arrived. I wrote to Mary Jane's telling them this was ridiculous & I refused to put up with such poor service any longer. I told them to cancel my order.
Imagine my surprise when yesterday, July 19 ... exactly 3 months & 6 days after placing my order, & 2 months & 2 days after telling Mary Jane's to cancel it ... my order arrived.
I wrote to Mary Jane's this morning & told them their "customer service" is beyond laughable. I told them I would keep the order even though they had the nerve to send it to me after I told them to cancel it. I also informed them that I would post my experience with their company on my blog to alert others to how they treat their customers. That is what I'm doing now.
I'm sure my next blog post will be a more fun one than this.
Posted by Shirlee at 12:29 PM
Saturday, July 13, 2013
Posted by Shirlee at 10:10 PM
Wednesday, July 3, 2013
I think this is the first time in my blogging history that I haven't posted anything in over a week. My excuse is that between physical therapy visits, home exercises, dieting, & constant tiredness, it's been that sort of time. I have been taking photos along the way, however, so I have a few goodies to share with you : )
I wish everyone a happy 4th of July ... even my foreign friends : ) Nothing special will be going on here. It will be a day like any other day. Maybe I'll get in some extra stitching time though : )
Posted by Shirlee at 10:59 AM