I discovered Stitch & Frog a little over two weeks ago while doing a Google search for a particular chart & I placed my first order shortly after. I just can't say enough good things about them : ) The owner, Marty, is dedicated to customer service. You receive a confirmation of your order after placing it & then receive an update when your order is complete & ready for shipping. If you email Marty with questions about anything, she responds! This shouldn't be a big thing, right, because all online shops should show this level of service, but of course there are those who don't even bother to send you an order confirmation, never update you on the status, leave you in limbo for weeks ... even months ... wondering where your order is, & don't bother to respond when you email them (Mary Jane's Cross 'N Stitch & Stitching Bits & Bobs are two that come immediately to mind). However, it's a joy to deal with Marty & to shop at Stitch & Frog. You have your choice of a wide variety of cross stitch patterns, kits, floss, fibers, accessories, & more! The website is easy to navigate & I have found things offered there that I haven't found offered anywhere else. Marty packages your order with the utmost care so it arrives safe & sound. If you aren't familiar with this shop, click HERE to visit when you have a few minutes to do so. I'm sure you won't be disappointed : )
14 comments:
Thanks for the info Shirlee. A very thorough site. I hope all goes well today.♥
Lovely shop, thanks for the info, hugs.
ooh thank you Shirlee will have a peep xx
AGREED! I ordered from Marty and had great customer service too!
Thanks! New to me.
Thanks for the link. I'm always looking for a new shopping site..haha :)
Thank you. You are right it is a great site. I usually order from 123Stitch but found a pattern on this site that they didn't have.
Absolutely LOVE Marty and her shop, Stitch and Frog!! What a great blog post. Everything you've said about this shop and Marty are true. I've been shopping there for over a year and love how attentive and professional she is. Plus, there are great discounts! :-)
Thanks for the shop info. I'm going to check it out when I get a minute tonight.
Hope you are feeling better!
Thanks for the info.
I've read about it on other blogs also.
Will have to try it out.
Marilyn
Shirlee,
Yes!Yes! I purchase from Marty also. I agree with you on good service!
I don't like doing this but I ran into a problem with a women who has a shop and let me tell you. It was a horrible experience. The sad part of the story was she out right lied. I have all the emails to prove it. I stopped doing business with her. Never again. Honestly I never had a problem with ordering online. I've done lots of ordering. This person was horrible!
I agree with you 100% everyone should purchase from Marty...They will be happy they did!
Yes, Marty is great - I often buy cross stitch items from her.
Never heard of this one. I'll give it a look.
You're right Shirlee: she has lots of nice things!!! Thank you for the information! <3 <3
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